Yes — Little Vienna is VAT registered. Our VAT number is available upon request.

Yes — Little Vienna is insured with Hiscox, including full professional indemnity cover.

We charge by day rate, project rate, or retainer — depending on what works best for the client. Billing is flexible and shaped to the scope.

We work both with agencies and directly with clients — whatever suits the project best.

Yes — we’ve worked with clients around the world, both remotely and in person.

All work is carried out by Little Vienna, unless otherwise and explicitly agreed.

Yes — we often start with light-touch audits or diagnostic phases to help clarify the problem and recommend the right approach.

Absolutely — many of our clients come to us knowing there’s a problem or opportunity, but not exactly what the brief is. We can help frame it.

You’ll work directly with experienced senior people — no juniors, no hand-offs. If we bring in support, it’ll be clearly laid out and overseen by us.

We define success jointly — based on outcomes, not outputs. That could mean clarity, alignment, internal traction, better decision-making, or solving the right problem.

We work across research, strategy, creative development, and consultancy. That includes brand positioning, message development, behaviour change, insight reports, and more. If it’s worth doing, we’re probably into it.

Just drop us a message. We’ll set up a quick call to understand what you’re working on, where you’re stuck, and whether we’re the right fit to help.