FAQs
-
Are you VAT registered?
Yes — Little Vienna is VAT registered. VAT number is available upon request.
-
Do you have professional indemnity insurance?
Yes — Little Vienna is insured with Hiscox, including full professional indemnity cover.
-
How to you usually charge?
I charge by day rate, project, or retainer — depending on what works best for the client. Billing is flexible and shaped to the scope.
-
Do you work with agencies, or direct with clients?
I work with agencies, consultancies - as well as directly with clients organisations and individuals — whatever suits the project best.
-
Do you work internationally?
Yes — I’ve worked with clients around the world, both remotely and in person.
-
Do you work with subcontractors?
All work is carried out by Little Vienna, unless otherwise and explicitly agreed.
-
Do you offer audits or diagnostics before a full project?
Yes — I often start with light-touch audits or diagnostic phases to help clarify the problem and recommend the right approach.
-
Can you help us define the brief?
Absolutely — many clients make contact knowing there’s a problem or opportunity, but not exactly what the brief should be. I can help frame it.
-
Who will we be working with?
You’ll work directly with me — no juniors, no hand-offs. If I bring in support, it’ll be clearly laid out and overseen by myself.
-
How do you measure success?
I define success jointly — based on outcomes, not outputs. That could mean clarity, alignment, internal traction, better decision-making, or solving the right problem.
-
What types of projects do you take on?
I work across research, strategy, creative development, and consultancy. That includes brand positioning, message development, behaviour change, insight reports, and more. If it’s worth doing, I’m probably into it.
-
What's the best way to get started?
Just drop me a message. I’ll set up a quick call to understand what you’re working on, where you’re stuck, and whether I’m the right person to help.