FAQs

  • Both. I work directly with clients, alongside agencies, or independently, depending on what the problem actually needs.

  • You’ll work directly with me. No hand-offs, no juniors. If additional support is ever needed, it’s discussed upfront and overseen by me.

  • Yes. Many clients come with a sense that something isn’t working, but not a clear brief. Helping shape the right question is often where the real value starts.

  • Very. I stay close to the work from start to finish, thinking alongside teams rather than dropping in frameworks and disappearing.

  • By day rate, project, or retainer, depending on scope and pace. The approach is flexible and agreed upfront.

  • Success is defined jointly and judged on outcomes, not outputs. That might mean clarity, alignment, better decisions, or real momentum, not just deliverables.

  • No. I work best with teams who value clear judgement, are open to challenge, and want to make real decisions rather than decorate existing ones.

  • I use AI as a tool, not a substitute for judgement. It helps with speed, pattern-spotting, and exploration, but direction, interpretation, and decisions remain human-led and mine.

  • Get in touch. We’ll have a short conversation to see if the problem is clear, if the timing is right, and whether I’m the right person to help.