FAQs

  • Are you VAT registered?

    Yes — Little Vienna is VAT registered. VAT number is available upon request.

  • Do you have professional indemnity insurance?

    Yes — Little Vienna is insured with Hiscox, including full professional indemnity cover.

  • How to you usually charge?

    I charge by day rate, project, or retainer — depending on what works best for the client. Billing is flexible and shaped to the scope.

  • Do you work with agencies, or direct with clients?

    I work with agencies, consultancies - as well as directly with clients organisations and individuals — whatever suits the project best.

  • Do you work internationally?

    Yes — I’ve worked with clients around the world, both remotely and in person.

  • Do you work with subcontractors?

    All work is carried out by Little Vienna, unless otherwise and explicitly agreed.

  • Do you offer audits or diagnostics before a full project?

    Yes — I often start with light-touch audits or diagnostic phases to help clarify the problem and recommend the right approach.

  • Can you help us define the brief?

    Absolutely — many clients make contact knowing there’s a problem or opportunity, but not exactly what the brief should be. I can help frame it.

  • Who will we be working with?

    You’ll work directly with me — no juniors, no hand-offs. If I bring in support, it’ll be clearly laid out and overseen by myself.

  • How do you measure success?

    I define success jointly — based on outcomes, not outputs. That could mean clarity, alignment, internal traction, better decision-making, or solving the right problem.

  • What types of projects do you take on?

    I work across research, strategy, creative development, and consultancy. That includes brand positioning, message development, behaviour change, insight reports, and more. If it’s worth doing, I’m probably into it.

  • What's the best way to get started?

    Just drop me a message. I’ll set up a quick call to understand what you’re working on, where you’re stuck, and whether I’m the right person to help.